The first day that I created an account on the new site, it locked me out when I tried to log in immediately after. It kept telling me that I had used an incorrect password (that I had just created) or that I had failed to correctly answer the security question (which I had also just set up and which it never even asked me at the time). So I sent them yet another email that they also never responded to, separate from and prior to the ones I mentioned above. Luckily for me, I was able to try it again the next day, and it gave me the security question that time and let me in. So, yeah, I haven't been locked out since then, and I've been able to make sure that my bank auto-draft was still set up, but that's all I've been able to do with the site so far.
Another thing is that all emails I get from them now (which since the switchover to the new site have only been the "Thank you for sending us your email inquiry. This email is an automatic acknowledgement to let you know that we have received your email blah blah blah" messages and nothing more) are automatically dumped into Comcast's spam folder on arrival. I'm pretty sure that this wasn't the case before.
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Date: 2011-11-15 05:01 pm (UTC)From:Another thing is that all emails I get from them now (which since the switchover to the new site have only been the "Thank you for sending us your email inquiry. This email is an automatic acknowledgement to let you know that we have received your email blah blah blah" messages and nothing more) are automatically dumped into Comcast's spam folder on arrival. I'm pretty sure that this wasn't the case before.