![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Today, I finally, finally got a response concerning this crap. What was that response?
"Thank you for sending us your email inquiry. We have received your <plan I selected> request, however, due to the high volume of request for the <plan I selected>; we are a little backed up in processing. Please allow up to 30 days for the processing of your forms to complete. If your forms are acceptable, we will send you a disclosure notice that we changed your repayment plan. If we are unable to change your repayment plan, we will send you a rejection letter, which will explain what further actions you must take."
I sent my forms in a month and a half ago. Now they're saying I'm going to have to wait up to yet another month before I hear anything back?
*weary sigh*
The signature of their email contained the tagline "Free. Convenient. Fast. Secure." Uh huh. Yeah. I think I'm just going to have to dispute at least two of those claims there.
"Thank you for sending us your email inquiry. We have received your <plan I selected> request, however, due to the high volume of request for the <plan I selected>; we are a little backed up in processing. Please allow up to 30 days for the processing of your forms to complete. If your forms are acceptable, we will send you a disclosure notice that we changed your repayment plan. If we are unable to change your repayment plan, we will send you a rejection letter, which will explain what further actions you must take."
I sent my forms in a month and a half ago. Now they're saying I'm going to have to wait up to yet another month before I hear anything back?
*weary sigh*
The signature of their email contained the tagline "Free. Convenient. Fast. Secure." Uh huh. Yeah. I think I'm just going to have to dispute at least two of those claims there.
