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(Continued from part one.)
Copy/paste from Facebook again:
"Just got off the phone with TWC. They agreed to 'lower' my bill to $5 above what I had been paying up to now, prior to the "promotional price period" or whatever running out, rather than the even higher rate that they were going to jack it up to. And that's just for the next year, so I'll probably have to do all of this all over again next year when the price goes up yet again, which I find to be incredibly ridiculous. It sucks, and I still feel like I'm getting ripped off, especially after the guy I talked to last year had blatantly lied about how the price wouldn't be going up arbitrarily, but I guess that's about all I can do, aside from just cancelling TWC altogether and looking for a different ISP. The problem is, there really isn't any other broadband ISPs in this area. And they know that. That's because they've intentionally set it up to be that way through deals with other Big Cable™ companies. It's been that way for years now. The little guy is always going to get screwed over by big companies like this, and that's just how the world works, I guess. *shrug*
"Oh, and I forgot to mention... I had to call them twice, because the first time I tried, they 'transferred' me to someone, which consisted of me being on hold for five minutes before the line just disconnected."
Copy/paste from Facebook again:
"Just got off the phone with TWC. They agreed to 'lower' my bill to $5 above what I had been paying up to now, prior to the "promotional price period" or whatever running out, rather than the even higher rate that they were going to jack it up to. And that's just for the next year, so I'll probably have to do all of this all over again next year when the price goes up yet again, which I find to be incredibly ridiculous. It sucks, and I still feel like I'm getting ripped off, especially after the guy I talked to last year had blatantly lied about how the price wouldn't be going up arbitrarily, but I guess that's about all I can do, aside from just cancelling TWC altogether and looking for a different ISP. The problem is, there really isn't any other broadband ISPs in this area. And they know that. That's because they've intentionally set it up to be that way through deals with other Big Cable™ companies. It's been that way for years now. The little guy is always going to get screwed over by big companies like this, and that's just how the world works, I guess. *shrug*
"Oh, and I forgot to mention... I had to call them twice, because the first time I tried, they 'transferred' me to someone, which consisted of me being on hold for five minutes before the line just disconnected."
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no subject
Date: 2015-03-07 07:40 pm (UTC)From:Rather than how the world works, it's best to remember that that's how the USA works. (And to a slightly lesser degree, how Canada works since we're falling into that cesspit ourselves.)
Other developed nations seem to have a much better system regarding internet access.
no subject
Date: 2015-03-07 07:49 pm (UTC)From:I have no idea what it would take to get North America to finally shape up and fall in line with the rest of the civilized world about this, but whatever that thing is, it can't happen soon enough for my tastes. I fear the thing it will take is something like people abandoning Big Cable™ in droves, which I fear specifically because that thing is something that will almost assuredly never actually happen, at least not in our lifetimes.